At a cocktail reception held Friday evening in the lobby of Puerto Rico's luxurious Gran Melia Resort, we engaged in conversation with General Manager Hendrick Santos. Barry casually mentioned that the hotel staff always has a smile and maintains a pleasant attitude whenever we have been in their presence. Being reasonably well-travelled within the US and the Caribbean, we noticed this friendly warmth at Gran Melia more so than at other resorts in which we have stayed and believed it important enough to make mention of it.
As you can see from the pictures, we were excited to be asked to say a few words about this to the housekeeping staff, to let them know that guests really do see and take mental note of the attitude of the resort in which they stay. There are many beautiful retreats in the world but it is uncommon to find such hospitality as we found here at the Gran Melia in Puerto Rico.Robert Berkowitz, Director of Group Sales, was among the gathering this morning. We asked if there were plans to upgrade the natural beach surrounding the property to a soft, silky sand. He told us that the Puerto Rican government has finally given permission and approvals to extend and improve the beach area depth to twenty feet and complement the very large pool areas of the hotel. This project should be completed by April 2011.
GranMelia is now a "preferred" hotel with a newly earned five-star designation. Well deserved.
After a delicious breakfast consisting of bagels and smoked salmon at the Cafe Soleil, we shuttled over to Trump International Golf Course to catch up with the golfers at the end of round two and view the cut line.
We're now heading out to the pool, in order to catch the last rays of Puerto Rican sunshine before we fly back to New York. At the Delta desk, we're going to use a tip we received from an airline employee and ask for a seat upgrade so our bags can fly for free! Costs about the same but at least we'll be comfortable!
No comments:
Post a Comment